1. Who We Are
PutMySite ("we," "us," or "our") is a website building and management service for local businesses. Our website is putmysite.com. You can reach us at hello@putmysite.com.
2. Information We Collect
We collect information you provide directly to us, including:
- Contact information: name, phone number, and/or email address
- Business information: business name, type of business, and city
- Communication data: SMS messages and emails you exchange with us
- Payment information: processed securely by Stripe — we never store card numbers
We also collect limited technical data automatically, such as IP address, browser type, and pages visited, to improve our service.
3. How We Use Your Information
We use the information we collect to:
- Build and deliver your website and related services
- Communicate with you about your project via SMS and email
- Process payments and manage your subscription
- Improve our services and develop new features
- Comply with legal obligations
4. SMS Communications
By providing your phone number, you consent to receive SMS messages from PutMySite related to your project, including updates, change requests, and billing reminders. Message and data rates may apply. You can opt out at any time by replying STOP to any message.
5. Sharing Your Information
We do not sell or rent your personal information. We may share information with:
- Service providers: Stripe (payments), Twilio/Telnyx (SMS delivery), Vercel (hosting), Porkbun (domain registration) — only as necessary to deliver our service
- Legal authorities: when required by law or to protect our rights
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. If you cancel, we retain billing records for 7 years as required by law. You may request deletion of your data at any time by contacting us at hello@putmysite.com.
7. Your Rights (CCPA — California Residents)
If you are a California resident, you have the right to:
- Know what personal information we collect and how we use it
- Request deletion of your personal information
- Opt out of the sale of your personal information (we do not sell it)
- Non-discrimination for exercising your rights
To exercise these rights, contact us at hello@putmysite.com.
8. Cookies
Our website uses minimal cookies for basic functionality. We do not use advertising or tracking cookies. You can disable cookies in your browser settings without affecting your ability to use our service.
9. Security
We use industry-standard security measures including SSL encryption, secure data storage, and limited access controls. No method of transmission over the internet is 100% secure, but we take all reasonable steps to protect your information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or SMS. Continued use of our service after changes constitutes acceptance of the updated policy.
11. Contact Us
Questions about this Privacy Policy? Contact us at hello@putmysite.com or text us at +1 (915) 233-7477.